Our team
Nigel Smith
Client Manager & IT Consultant
Nigel is the technical point of contact for managed clients, overseeing Microsoft 365, endpoints, and on-site networking infrastructure. His job is to let business owners concentrate on running their business instead of worrying about IT — with clear communication and hands-on support.
About
Since 2023, Nigel has worked as a cloud and IT consultant, delivering practical, people-first service to managed clients across Monroe and the wider Georgia area. He pairs day-to-day technical support with a focus on the relationship behind every ticket.
He is pursuing a Bachelor of Science in Cybersecurity at BYU–Idaho (anticipated 2027), with coursework spanning network security, cloud architecture, systems administration, and cyber defense.
Responsibilities
What Nigel handles
The day-to-day responsibilities that keep managed clients running.
Microsoft 365 administration
M365 tenant administration and Exchange triage — keeping email, identity, and collaboration running smoothly.
Endpoint management
Day-to-day device management for managed clients, so teams stay secure and productive.
On-prem networking
On-premises network infrastructure — access points and secure remote access — designed and maintained on site.
Security & client relationships
Periodic security audits paired with hands-on client relationship management and clear communication.
Technical skills
- M365 Admin
- PowerShell
- AWS
- Linux / Windows Server
- Networking
- Python
Education & certifications
- BS, Cybersecurity (in progress, 2027)Brigham Young University–Idaho
- Certified in Cybersecurity (CC)ISC²
Biography adapted from public team profile. Final titles, imagery, and third-party links subject to client approval.